FAQ
How do I pay?
By Interac e-transfer. Book the spot on the site and the transfer details come up on the next screen and in your email. The spot is held for you while the transfer is on its way, and it is confirmed once the money lands.
What if a night gets cancelled?
Nights are not cancelled. Every date in a block runs as it is listed when you book it.
What if my player misses a week?
The spot is yours for the whole block whether or not your player skates that week. There is no refund or credit for a missed week, because the ice and the coach are paid for either way.
Which rink are you at?
Richmond Ice Centre. The facility has more than one sheet of ice and we are not always on the same one, so check the night on the booking page — when a night is on a different rink, it says so there.
Can I book more than one child?
Yes. Add each child to your account once, and then pick which one you are booking for. Their name and age fill themselves in. Each child needs their own spot on a session.
Still stuck? Ask about a private, or use the phone number and email in the footer.